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Privacy Policy

We, Bhave Technologies Private Limited, respect the privacy of everyone who visits this website, uses our mobile applications (the website and the mobile application are collectively called, the “Buvvas Platforms”). The Company has created the Buvvas Platforms and licensed the use of the same, as part of its business operations. The services are rendered by the Company through the Buvvas Platforms.

We are highly committed to the privacy of your data and information and in providing services to all the subscribers / users of the Buvvas Platforms. As a result, we would like to inform you regarding the way we would collect, process, store and use your personal data. We recommend you read this privacy policy so that you understand our approach towards the use of your personal data.

By submitting your Personal Information (as defined hereinafter) to us and indicating your agreement with this Privacy Policy, you (or anyone who accesses and uses the Buvvas Platforms shall be referred to as “You”, “Your” or “User” as the context may require) will be treated as having given their permission, wherever necessary and appropriate to our collection, use and disclosure of Personal Information and accept this Policy along with any amendments or modifications as may be made from time to time. If you do not wish to provide any Personal Information, you are not entitled to use any of the Buvvas Platforms or avail any of the services provided in the Buvvas Platforms (“Services”). This Privacy Policy is subject to our general Terms of Services provided at the time of signing up. (“Terms”).

Personal Information

We limit the collection of personal data to only that which is necessary to carry out our legal or business obligations. In some cases, however the provision of personal data may be partly required by law (e.g., tax regulations), is needed as part of or as a result of contractual negotiations, or as part of providing a service. The non-provision of the personal data would have the consequence that the contract or service with the data subject could not be provided or concluded, therefore is considered legitimate interest for processing.

Any information that is collected from you during the process of registration and subscription of the Services available at the Buvvas Platforms, further during accessing and using the Services available at the Buvvas Platforms, shall be referred to as Personal Information. Personal Information shall include, but not limited to:

  • Name/ Company Name
  • Email
  • Phone number
  • Address
  • We also collect your billing information when you use our Services through our Buvvas Platforms.
  • During the process of completing any customer survey, any information or reviews or comments mentioned by you.
  • Any sensitive personal data information as provided under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 such as passwords, financial data, data identifying the gender of the person, etc.
  • We also collect information relating to your usage of the Buvvas Platforms necessary for the purpose of providing you with the best possible service.
  • When you visit the app, we may collect certain non-personal information as well. We may collect additional information including, the type of device you use for accessing the Services, IP address of your device and any other information about the manner of usage of the Buvvas Platforms and access to the Services. We are entitled to collect the information relating to pattern of your use of the Buvvas Platforms.
  • We use temporary and permanent cookies, and we obtain certain types of information when you access the app or advertisements and other content served on the Buvvas Platforms to secure and enhance your overall experience of using our Services. This information may include, but not limited to your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. We use cookies primarily for authentication but may also use them to improve the quality of our Service by storing your preferences and tracking your usage trends.
  • When you download or use our Buvvas Platforms for accessing the Services through your mobile, we may receive information about your location and your mobile device, including a unique identifier number for your device. We may use this information to provide you with Services if required. We use mobile analytics software to allow us to better understand the functionality of our app on your phone. This information may include, but not limited to, how often you use the Buvvas Platforms, the events that occur within the Buvvas Platforms, aggregated usage, performance data, and where the Buvvas Platforms was downloaded from.
  • When You send emails or other communications to Us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
  • We gather certain information and automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
  • Where the legal basis for Us processing Your personal data is that You have provided Your consent, You may withdraw Your consent at any time. You will not suffer any detriment for withdrawing consent. If You withdraw such consent, this will not make processing which We undertook before such withdrawal of your consent unlawful.
  • You can withdraw Your consent by contacting the Data Protection Officer, details of whom are provided within this Privacy Policy.
  • Security of Your Personal Information

    We endeavour to take appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your Personal Information and to maintain data security. These safeguards take into account the sensitivity of the Personal Information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it.

  • We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your Personal Information secure. You should not share your username, password, or other security information with anyone. If we receive instructions using your username and password, we will consider that you have authorized the instructions. You are using the Buvvas Platforms and accessing the Services provided by the Company shall mean that you have agreed to the terms of this Policy and no such separate agreement is required from your end.
  • You acknowledge that we shall not be liable to you under any circumstances for any direct, indirect, punitive, incidental, special or consequential damages that result from or arise out of, or a breach or, or compromise of registration of your account with us and/or your ability or inability to use your account.
  • Transfer of information to Third Parties

    You understand that the Buvvas Platforms not only provides Services directly from the Company, but it also provides certain Services through API integration of certain third-party service providers.

    You agree and acknowledge that we shall appoint certain third-party vendors and service providers to provide such services in the Buvvas Platforms or facilitate the provision of Services in the Buvvas Platform. Whenever the Buvvas Platforms redirects you to the platforms / apps owned by such third-party service providers, such third-party service providers shall have access to your Personal Information, which may be recorded by such third-party service providers as required under the applicable law. When you agree to use the Buvvas Platforms and subscribe to the Services provided by the Company through the Buvvas Platform, you understand and acknowledge that there are third party vendors involved in the marketplace services and you agree to accept the privacy policy provided on the website or apps or platforms of such third-party vendors. Further, we shall not have any access to such personal information recorded by the third-party service providers and thus we shall not be held liable for any breach of confidentiality obligations by any third-party service providers. We are not aware of the modus operandi of such third-party vendors individually. It is your duty to study and understand the privacy terms of such third-party sites.

    Changes to Privacy Policy

    We reserve the right to amend or revise this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. Please check this page periodically for such revisions and amendments. . Any changes to this Privacy Policy, shall be posted in this same URL. It is your obligation as the user of the Buvvas Platforms to review the changes carefully. Your continued use of the Services and access of the Buvvas Platforms following the posting of changes to this Privacy Policy shall constitute your consent and acceptance of those changes.

    Buvvas Privacy Policy

    We take your privacy very seriously. Buvvas will only use your personal information in accordance with the terms of our privacy policy. By using the App you acknowledge and agree that you have read and accept the terms of our privacy policy and these Terms.